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FAQ Lapeano Fashion FAQ Lapeano Fashion

Are the prices on your website including VAT?
Yes, all our prices are including 19% VAT (however excluding transport costs).

How can I pay for my order?
We offer the following payment options: Creditcard (Eurocard/Mastercard and Visa), Maestro, Bank transfer (Overboeking), iDeal (Holland), Bancontact / Mr Cash (Belgium), Giropay (Germany), Carte Bleue (France), Directebanking. MultiSafepay is a Dutch Payment Service Provider that handles our payment transactions in a secure and safe way. They are internationally certified by the PCI-standards of Mastercard and Visa and are under the supervision of De Nederlandse Bank, the Dutch Central Bank.

How much are the transport and administration costs per shipment?
The transport and administration costs depend on the delivery address and the weight of your parcel:
within Holland     € 6,95
countries within the European Union: 0 - 500 gr € 7,50
  500 – 2000 gr   € 12,50
countries outside the European Union: 0 – 500 gr € 12,50
  500 - 2000 gr   € 19,95
The orders are sent via TNT Dutch postal services.

Do you have a printed catalogue?
No, we do not have a printed catalogue available. Since we are regularly introducing new models to our assortment, a catalogue will be quickly outdated. That is why we have opted to only show our up-to-date assortment on our website.

Do you have a showroom or store where I can try on the articles?
We do not have a showroom or store where you can try on the articles. For your comfort we offer you the possibility to try the products at your own home (your own fitting room). Should the article not correspond to your wishes, than you can send it back to us within 7 working days. For further information on our returns policy, please check:

Do you have a sizing chart?
Yes, you can find it by clicking on this link.
Please take into consideration that the sizing chart will give you an indication on the size. Depending on the model, fabric, brand, fit, etc. the size can deviate slightly between articles.

Is it possible to buy a separate bikini top or separate bikini bottom?
No, at this moment it is only possible to buy bikini sets. A top or bottom is not available separately (no possibility of ‘mix-and-match’).

What is the best way to wash and maintain my bikini or bathing suit?
Please have a look at the extensive washing and maintenance instructions.

Is it possible to personally collect my order?
It is only possible to personally collect your order, after having made an appointment by email. In this case no transport costs will be charged. The order amount can only be paid cash at collection. Please note that it is not possible to pay by credit card, bank transfer, etc.

Is Lapeano registered at the Dutch Chamber of Commerce?
Yes, Lapeano is registered at the Chamber of Commerce Noordwest-Holland.
Our registration number is 37147431 and our tax number is NL1852.96.452.B01.

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